Your BraveHeart Training Guide

Thank you for booking with us.
Please keep this guide handy—everything you need is here.

We’re proud to be a small local business, and your support truly matters to us. ❤️

We’re glad you’re here.

It’s normal to feel a bit unsure before first aid training. We’re here to support you every step of the way.

If you booked for someone else, please pass this link along to them.

When you arrive, one of our instructors will greet you.

Course Details

Date: ________________

Time: ________________

Course: ________________

Location: 45 Donald Hiltz Connector, Unit B, Kentville Business Park

Quick Course Day Checklist

⃞ Arrive by 8:45 am (doors open)
⃞ Bring indoor shoes/socks
⃞ Wear comfortable, easy-moving clothes
⃞ Pack lunch/snacks and water bottle
⃞ Phone on silent
⃞ If recertifying: bring picture of unexpired certificate
⃞ Leave peanuts, perfumes at home

Day of Course Timeline

8:45 AM - Doors open

Remove shoes at entrance
Check in at the desk
Get settled and comfortable

9:00 AM SHARP - Course begins

Being on time is required for certification
Running late? Text us: (902) 670-1383

Throughout the day:

Phone on silent or vibrate
Coffee, tea, water, and snacks available for $1 each

Quick FAQ

Comfortable clothes, indoor shoes/socks, lunch/snacks, and your certificate if you're recertifying.
Let us know—text or email. We're here to help, no matter what.
Text us right away: (902) 670-1383. We'll do what we can to help.
You'll receive it by email after your course.
Yes—coffee, tea, water, and snacks are $1 each.

Before You Come

Find Us

Address: 45 Donald Hiltz Connector, Unit B, Kentville Business Park

Parking: If the upper parking lot is full, use the lower lot at the back. Please don't park by the doors.

What to Bring

Comfortable clothing (you'll practice on mats)
Indoor footwear or socks (we remove outdoor shoes at the door)
Lunch/snacks (fridge and microwave available)
Water bottle
Current certificate picture (if recertifying)

What NOT to Bring

Peanuts (allergy-safe environment)
Bare feet (socks minimum required)

Note: Take all personal items home with you at the end of the day.

Our Training Environment

Supportive, hands-on, and relaxed

Small group or partner activities
All equipment sanitized; hand sanitizer and gloves provided
AC is on, so bring a layer if you get cold

If there's anything we can do to make your experience more comfortable, just let us know. Reach out for any personal concerns or arrive early and speak with an instructor.

Course Schedule & Details

CPR/AED Level C is included with all courses below except Basic Life Support (BLS).

Basic First Aid
1 day, 9:00–4:30 (30-minute lunch)

Intermediate First Aid
2 days, 9:00–4:30 (30-minute lunch)
Basic First Aid – Recertification
9:00–1:00
Intermediate First Aid – Recertification
9:00–4:30
CPR/AED Level C
Half day, 9:00–1:00
Basic Life Support (BLS):
9:00–1:30 (for healthcare providers; renews yearly)
Blended Learning (Basic or Intermediate First Aid)
Online plus in-person skills. Timing depends on the course..
Marine Basic First Aid
2 days unless blended learning

All courses are CSA approved through the Canadian Red Cross. Lunch and finish times may shift slightly with group size.

Certification Details

Level C: All our courses are Level C—covering CPR and choking for infants, children, and adults—unless you specifically requested and booked a different level with us.

Recertifying? Please bring your current, unexpired certificate.

Blended Learning: You'll receive an online module to finish before your in-person session. When you're done, just email us. Your certificate arrives after both parts are complete.

BLS/HCP CPR: For healthcare professionals; must be renewed yearly. Valid only 1 year and includes no first aid component of certificate.

If Your Plans Change

Need to cancel or reschedule?
Life happens! Here’s how it works:

Up to 48 hours before your course: Use your confirmation link to cancel or move your booking.

Less than 48 hours before your course: No refunds, but you can reschedule for a $60 fee (tax included) by emailing us.

More than two reschedules: A new registration will be needed.

No-shows or cancellations with less than 48 hours’ notice: No refund or reschedule, as your spot was held for you.

Illness or emergency: Email us — we’ll always do our best to help.

No smoking

Anywhere on the property, including the parking lot (Town of Kentville bylaws).
Weather cancellations

If we ever need to cancel for weather, you'll get an email, and we'll post updates on Facebook.
Accessibility or allergies?

Text us—we want everyone to feel safe and comfortable.